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Very happy with their customer service! I highly recommend BikesDirect. I have purchased 5 bikes from them. On my last one, a HAL-e, I lost the thru axle end frame nut on the trail (it's rare to loose). I contacted them, and immediately Larry email with an answer, this part had to be order from the manufacture, he kept me informed as to when it would be delivered. Would definitely continue to purchase my bikes from them.
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No Advertising means The bike i bought Last week cost $735 shipped. I owned a bike previously...
The bikes are pretty good, and unbeatable for the price from what I've seen. Mine required some...
