Exact same problems as everyone else has mentioned, I don't think anyone has anything good to say about this site. You order something and months go by and you don't receive it. You try and call and can't actually talk to someone so then you resort to emailing and it takes numerous attempts before they will respond to you andeven when they finally do they give you bull about their policy and basically all they will offer is a dealticker credit. No thanks, but a credit to their crappy company does not interest me. I'm still trying to get something that I purchased in November and it's already May. Never ever again would I buy from them and would encourage others to do the same. So unhappy with their service and lack of customer service