Marc C.

I was very apprehensive about ordering our new washer/dryer from US Appliance after reading some reviews online. It seemed most of the negative feedback was pertaining to the shipping company used and not US Appliance. I went ahead and ordered because the price was SO much better than HD, Lowes, Sears, etc. I was going to install myself, so the reviews about bad installers did not worry me and I planned on not accepting shipment if the washer/dryer boxes looked like some of the pictures on Yelp. I am so glad I took the chance on US Appliance. I saved over $400 in discounts along with the free shipping and no sales tax. They quoted me 3-5 business days when I ordered on Thursday. The washer/dryer were delivered by ABF freight before noon on Monday. The truck driver was very nice and wheeled the pallet right into the spot I had cleared in my garage. The boxes were in perfect condition and the driver had no problem waiting for me to open them up and inspect for damage before signing. The washer/dryer were in brand new condition with all manuals and accessories included. I installed them yesterday and they are working great. Others may have had bad experiences with delivery time, damage or installers but my experience was fantastic and I plan on purchasing all future appliances from US appliance.