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marc c.

Contributor Level

Total Points
80

1 Review by marc

  • NetPlus AU

5/17/20

I had a quote done for a PC from another Computer shop on 18/05/20 on a complete package. I already bought the PC Case somewhere else and it came to $1565. I went that same morning to Netplus in Osborne Park and i asked him if he can do better then this quote. After a while he gave me his quote which came to just a few dollars short of $2000. I said to him, the other guy charges me $1565 and you are charging me over $400 more. He said yes so i told him i will go with the other guy. He didn't even stopped me or offered me a better deal or even pricematched so i walked away. Absolutely a disgrace, you would think that he at least would take a couple of dollars of the other guys quotation considering Covid19 how that has impacted the work force but he just let me walk out the door. So Netplus just lost out on business. The guy is a moron and obviously doesn't care about customer service. Stay away from him. I went to Austin Computers in Osborne Park instead and he gave me a better price. You should be ashamed Netpus if you treat people this way.

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