Im on the same boat as all of you guys who found out a bit too late. I ordered some normal pair of dunks and received the ugliest pieces of s*%t ive ever seen. I had realized that i made the biggest mistake of thinking my item would arrive. Ive been at their live chat mercy for the past three months also. I have just about given up. Whatever. F#*k those guys and their fake business. I hope one day karma shows them. For anyone who is thinking about ordering from this company, don't even think about it regardless of how promising it may sound. They probably get so many of the same questions that everything is just automated. Live help. Haha utter BS is more like it.