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Manzanita G.

Contributor Level

Total Points
81

1 Review by Manzanita

  • LJshopping.net

1/10/16

If I could give a 0 I would! This company is garbage! I had to hound them to send my order, which they promptly took payment for, and when they did send it only half my order was sent. But that did not stop them from taking the full amount. Called numerous times, over numerous days and finally talked to a representative who said he would send one of the other perfumes that they didn't send, which all of a sudden are back ordered but weren't when I placed my order. Well, turned out that representative was a liar! Didn't send the rest of the order and never emailed me with a tracking number, invoice for it, NOTHING! And the representative told me to just keep checking the website for availability for my last perfume; what kind of customer service is that?! You know I've paid for it but I have to check your website and call you back so you can send my item! Horrible! Finally after trying to call them for a week straight with no answer I gave up and filed a claim with PayPal and that is the only reason I am getting my money back. I am returning their garbage to them and getting a full refund! Do not buy from this "business"... And I use that term loosely because they have no professional skills in business management or customer service if you ask me! They post fictitious phone numbers and addresses on their LJSHOPPING.net website that does not match on their PayPal account too!

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