They never provide the speed that they claim. When you call their service tech, they are new. Doesn`t know what they are doing, Start blaming the router, blaming for poor speed. Then they want you to purchase an Xfinity router and upgrade to a super speed connection. You pay the hire price and then still the slow speed. Then they blame you to change the wires in your rental apartment, Which you can`t. So then deal with super slow speed rest of your life with super speed charges per month. Go to some reliable and ethical service provider.