I signed up for the DSL service with Century Link in May, 2014 on a 1 year "contract" with a person who knocked on my door in a guarded community, which means he was trespassing. He told me that DSL was much better than the old days which was a lie. I ended up with a 3 mgb service that had little bandwidth. Had several issues with hook up and billing as well. I found it appalling that their employees actually wanted to argue with me, the customer. They never lived up to their end of the "contract" which called for "high speed" internet. I finally canceled the service in March due to aggravation. They sent me my "last bill' which calls for a disconnection fee and an early termination charge. Ridiculous. If I don't pay the bill what are they going to do, cut me off? I should have read the many terrible online reviews and told the salesperson I was having him arrested and charged with trespassing.