manny t.

I placed an order for a multi gym from fit4home.co.uk (april 2020), paid and got confirmation email.
I tried to cancel order due to delivery delays but was told item was ready to be delivered the next day, i accepted and nothing was delivered.
I contacted customer services (phone line had been put on answer machine) initially through email, was given excuses and promises, then 2 parcels delivered by 2 different couriers, leaving me 1 short, tried to email fit4home but it was rejected, so ebay messages was used, customer services are just messing me about now, courier company said they do not have the 3rd box and fit4home has stopped replying through ebay now.
Will report to trading standards and try to get either the remainder of order or money back.
I do not trust this company, i'd suggest shopping somewhere else!