I contacted Bagriculture to perform an authentication on my Louis Vuitton bag after finding them online. They instructed me to send them pictures of the bag via text message then said they were able to perform the service. They gave me 2 options: remote authentication via pictures or in person for a higher fee. I opted for the in person authentication as I felt more comfortable doing it this way. They kept pushing for the remote even though I was ok with paying more and waiting for the in person. After stringing me along for over a week they then say they are unable to do the authentication because of "my terms." I was not sure which were my terms since I was following everything they said. For some reason they want to push the authentication via pictures on you. DEF DO NOT RECOMMEND THIS COMPANY