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I ordered a pair of size 9 Hogan shoes for a Christmas gift. Shipment arrives and it's a completely different style and it's a size 11! Can't get an exchange because the shoes I want is now out of stock. I asked for all my money back including the shipping fee because it's their fault for sending me the wrong item. Call centre agent says only the amount of the shoes will be refunded. I am still waiting for a response to my follow up e-mail. Absolutely rubbish!
Maniya L.'s review of Raffaello Network earned a Very Helpful vote
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I ordered things from them, and my order was shipped missing a several items. I was notified my...
I have ordered from raffaello network and my experience was tragic to say the least. I made two...
Hello Maniya, we apologize for this ridiculous mistake.
Of course you will be fully refunded as soon as we receive back your package.