I ordered a king size duvet cover on July 2 2020. Waited the two weeks. Product never arrived. Sent 1st email inquiring about status, no answer. Sent 2nd email, no response. Sent 3rd email, no response. Called, no return phone call. Sent 4th email, no response. Tried to use their "chat" feature. No response. Then I read these review and found they all had the same story so I just disputed the purchase which smartly I put on my AmEx. Now I'm going to have to find another place to buy a flax linen duvet cover. One month wasted but glad I saw this review site and stopped wasting my time, especially since you all say the product is produced in China. Dang.