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I've used this before without much difficulty but tonight the app never seemed to finish processing my credit card. I couldn't find any way to refresh or check wtf was going on. Finally had to call the restaurant and guess what? They did have my order and were preparing it. This does not, however, fill me with confidence in the security of my information. I will never use this app again. I found this site because I had to search for help and I must say I am in total agreement with all the negative reviews.
Mandy S.'s review of BeyondMenu earned 2 Very Helpful votes
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I attempted to make a restaurant order for pickup using Beyond Menu. I paid for the order and...
This company is not reliable at all. After waiting 30 minutes for an order that was suppose to be...
Hi Mandy S.,
We're sorry for the inconvenience. Your security is our top most priority. We only charge our customers once and then forward to restaurant the order. It might have been a technical glitch you experienced from our website however that didn't mean payment processing didn't finish. You may reach us at out hotline numbers for issues like this in the future at 630-776-3590 so we can further assist you.
Regards,
Beyond Menu Customer Service