I ordered from Canada and was not getting the option to select "Free Shipping" as I had made the minimum purchase required. I started a chat and Agent Gracie took care of it for me. She was polite, patient, knowledgeable and was very professional. At the end, I was told Free Shipping was for the USA only but they would refund me the money once I placed the order this one time. I appreciated that as on Gracie's screen she was able to select "Free Shipping." I will definitely be ordering from them again - despite shipping costs as the customer service was amazing. I can't wait to receive my first shipment of books!
Good afternoon Mandy!
Thank you for sharing your experience! Gracie is one of our most seasoned representatives and we are elated she was able to assist you! Please do not hesitate to contact us, as we are always here to help! We appreciate your continued support, and we hope you and your family have a fabulous weekend!
Mother's day items: https://www.dinkleboo.com//occasions/mothers-day.html/?sncp=hp_mothersday
Kind regards,
Jennifer