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Our 9 1/2 year old English Mastiff passed away last week and I was very upset and decided to order some photo blankets as a surprise for my husband and kids. When I placed my order, as you might expect, there were tears being shed. The same night I went back to review my order and realized I put the wrong date on one! I was so scared I'd messed up and couldn't fix it because it was after the 30 minute time-frame listed. I reached out and it was outside business hours and I was even more afraid. I thought, "WELP, guess I'm getting one with the wrong date."
I was so very wrong. I reached out and chatted with Jason first thing the next morning and he helped me take care of everything and even get my products faster than originally planned. I've never had better customer service.
JASON ROCKS and so does Collage.com!
Tip for consumers:
Utilize the chat feature if you have questions and HOPE you get Jason because he truly cared.
Products used:
Two 20 x 30 blankets (cozy).
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Hi Mandy, this is Shell with Collage.com. Thank you so very much for your kind words and for taking the time out of your day to share your experience! I'm excited to share this with our team and give Jason a special shoutout! :) If there is anything we can help with in the future just let us know! I hope you have a wonderful day! :)