I've ordered from colourpop before with no issues and orders have come relatively quick since I'm in Australia. This time around they have been useless. I put in an order on the 6th of October l, the order was then 'shipped'on the 9th of October. It is now the 15th of November and my order still hasnt arrived. I know international shipping generally takes longer but it's getting ridiculous. I've emailed them several time. They have offered either my money back which would be a total of roughly $172 or they would resend my order to a different address which isnt possible at this stage.
When they have replied the couple of times, all the replies have been the same copy and paste answers. All replies have been the same word for word minus the name of the sender.
As I've said I've ordered from them before with no issues and for some reason this time around is a pain.
I think I'm just going to get my money back and order from somewhere else.
Has anyone ordered from beauty bay by any chance?