Manan p.

This is my update review Manan patel

This is my update review. Cex customer service sent me a email to confirm the item was sent however they dont have the tracking number on record. Since then Ive sent 4 emails asking for a refund as Id rather pay twice as much and buy the item from another company that knows how to conduct business within the guide lines from the consumer act. As I havent had any response from them or item Ive had to escalate the matter to PayPal who have been a great help for me and now they are also trying to contact CEX. Once my money is recovered I intended to post ALL of this tromatic and stressful process on all of my social medias in which I have over 1.3 million followers and on my YouTube channel in which I have 2 million subscribers in the hope that everyone considering using this company are aware of how badly they will be treated. Do not be fooled by the replys of these emails on other peoples complaints they are generic answers they give to ALL customers who are unhappy.

DO NOT Spend your money at CEX do not get the hopes up of your children like I did buying a item from them.