Malex S.

These guys are an absolute joke. Lovely until deposit paid. We nearly missed out flight out as the taxi that arrived 45mins late to collect us. The taxi didn't have isofix points as requested at the initial quote and stank of smoke. Not nice for our 2 small children. Driver nearly fell asleep while driving and stopped for a energy drink and the toilet even though we were very close to missing our flight. Got to the airport with 1 your and 5 mins to spare. Rushed through with 2 children and my elderly mother who is disabled and just made it on the plane. A horrible start to our family holiday.

I then had to speak to Amy Mills... what a completely stuck up, rude entitled little girl. She claimed it was our fault that one of our car seats didn't have the ability to be strapped in and it was tough. I was in absolute shock. She then hung up on me... 3 times.

My wife then called her back and amy said ' are you on holiday ' to which my wife responses ' yes ', amys response... ' WHATS THE PROBLEM THEN! '. I have never been spoken to in this way before. It was disgusting.

On our return journey we had been promised a brand new Mercedes sprinter with is fix points... guess what... an hour and a half late the same driver turns up with the same mini bus... We sent him away as it was unsafe for our children's car seats to go in.

We rang the office and got hung up on. We then rang back and got told there is nothing they can do. Call back tomorrow.

8 adults and 2 children freezing cold with no way of getting home... Thanks a lot.

Honestly, these guys are frauds and we will be reporting them to every single body and organisation we know to get them shut down. Disgusting that people are allowed to trade. What a horrible experience.