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Maleah A.

Contributor Level

Total Points
81

1 Review by Maleah

  • Adore Me

5/16/19

I ordered 1 set from Adore me because I'd never purchased from them before and was worried it might be a scam, well that's exactly what it is. After placing my order it continued to say processing from the day I ordered it (May 12) and still says processing today (May 16) even though it's supposed to be delivered between May 15-17 I try to talk with customer service to cancel the order since it would be arriving too late for the purpose I ordered it for and was told that since it was already processing not shipped that I couldn't cancel it but cound send it back whenever I receive it which I'm sure will be no time soon. So therefore I have no idea when or if I will receive the item at all but they received and are keeping my money so please do not waste your time and yess I'm a real person I work a regular 9-5 job so the prices ofcourse were very appealing and I also have a hard time finding my size in stores so that's why I ordered from Adore Me but after this experience would rather buy too small bras out of the store then try any other App for fear of this same thing. I hope this helps someone else as this is all I can do!

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Adore M. – Adore Me Rep

Hello Maleah,

Thank you for your valuable feedback.

This information helps us to hear the truth about our products directly from the source that matters the most, you! We will make sure to forward your feeedback both to our warehouse and the carrier so that they can analyse what went wrong and improve the service. Our warehouse is already discussing this problem and the possible solutions as we truly aspire to offer a smooth and enjoyable shopping experience.

We assure you that we do not take 6 days of processing lightly, and to express our apology in more than just words our representatives have applied $10 worth of store credit to your account so that it can cover the price of a guaranteed express shipping in case of a future order.

Please accept our sincere apologies for all the inconvenience this has caused you.

Kind regards,
Adore Me

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