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This firm is a disgrace and to be avoided like the plague
I ordered 4 x top end knives with the teenage boys' names for Xmas under the priority service. After 10 days none had arrived, 4 emails to the company remain unanswered and surprise surprise (I was a fool not to spot it) the company has no phone number
At best mountainous incompetence but more likely has the feel of blatant fraud. I have written to the credit card company and am amazed that they let this firm take peoples money!