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Malcolm C.

1 Level 1 Contributor
  • 2 Reviews
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Experience: Entertainment

Member since August 2014

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2 Reviews by Malcolm

I wanted to buy a Battlefield 4 pc key from here as it was very cheap. However, I was rather catious and searched the internet for reviews, only to find some calling it a scam, and some saying its legit. Surprisingly I didn't find a review on this site, so I figured I'll try it out and let you all know whether it is legit or a scam.

After I bought the key and waited for therm to send it, I was reading their policy and noticed that they had an 'I.D. Varification policy in place as can see below

(ID Verification

Sometimes your order(s) is (are) blocked in the system due to following reasons, an ID Verification will be needed.

1. Abnormal purchases. (For example: big order or multiple orders one time)

2. High rate of PayPal chargeback in your country.

3. Your PayPal account has not been approved by PayPal or changing PayPal account time to time.

If you have any question about the verification, please go below for more details: http://www.gameholds.com/knowledge)

This was a major red flag for me, as I figured they were going to ask me to do this before they'd send me the code, which I would have of course refused.

However, after about 10 minutes they sent me the code without requiring ID validation.

Conclusion: Even though the site is legit, the fact that they might ask you for an I.D. validation should alert one to be cautious and find alternate sites to buy from. The I.D. verification means you'd have to send a pic of your ID to them, which does not sound safe at all.
I ordered a simple 5 pound psn card from the site. Being promised 10-15 minute to deliever to my email, and only costing 6 euro, I figured it was a good deal. However, when I ordered it, what I found in my email was a 'request' to verify that I had indeed bought the item (even though I bought it through paypal which verified that very thing. Not only that, but the verification consisted of me having to fill out a PDF file with personal details, take a picture of my ID card AND a picture of me holding the ID card.
For starters, this rediculous policy should be known to you BEFORE you buy. Of course, I didn't want to waste my time doing this, and so I tried contacting them by going to their online customer service. I was only greeted by a long que which after 2 HOURS of waiting, I was still in the virtual line. At this point, I got fed up. I opened a dispute with paypal, and I sent them an email that I had done so and that I request a refund immediately due to their incredibly idiotic policy.

To their very little credit, they replied shortly there after offering me apologise and excuses as to why their policy is necessary, and then they told me that they will bypass the policy and give me the code if I wanted, or offer a refund (what's the point of the policy if it can be so easily bypassed then?)

I opted to get the code which I did. But needless to say, I won't be buying from there again. Its a waste of your time, and a hassle. There are far better sites out there. Remember to do your research before buying from a site, if I did I wouldn't have ended up in such an annoying situation.

Tip for consumers: if you're unlucky like me and bought from there, scare them by telling them you'll have a dispute with paypal. That'll get them rolling.

Malcolm Has Earned 15 Votes

Malcolm C.'s review of GameHolds earned 2 Very Helpful votes

Malcolm C.'s review of MMOGA.co.uk earned 13 Very Helpful votes

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