Malav S.

I have changed my review based on response of customer service lead, Rebacca, who suggested full refund as the products have still not arrived. Whilst this was agreeable in short term I would have preffered to have the products. I would have also preffered that I was told the products could take up to 2 months to arrive. At least I would have known at the begining what kind of lead time they are offering.

I ordered some bulbs and was told it will take 10-14 business days as they were being sent by postal service rather than secure delivery, however it has now been over 20 business days and still no bulbs!. I wrote to LightInTheBox and asked for refund but no reply. No I am out of pocket and no bulbs! Do not use this company as they are terrible. I have used other Chinese companies and they are very good but these guys are worst!