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Mala S.

North Carolina, United States

Contributor Level

Total Points
94

1 Review by Mala

  • Grubhub

10/20/16

Pretty sick tonight, so cannot walk to restaurants here. Apparently GrubHub.com and the App are down tonight and have been for the past couple of hours. Customer Service (thru the phone and via Live Chat) is either busy (put me on hold for several minutes) and has no idea when the App and site will be back up. They absolutely refuse to take any orders over the phone.

Worst part it, even when the site was partially back up, it refused to accept my address multiple times as a valid address. What's with that?

Have tried to use both of these sources to order more than a dozen times now. I'm a stupid sucker, obviously.

Will never try to order from this site again. Wish there were good alternatives.

Mala Has Earned 14 Votes

Mala S.'s review of Grubhub earned 14 Very Helpful votes

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