Mala J.

I ordered a dress from edressit for my pre-wedding photo shoot. It looked beautiful on the model. I opted for a colour change and a custom made dress. I had my measurements done by a tailor so that it would be correct. They struggled to tell me what colour another dress was on the chart so that I could choose it - this should have rung alarm bells. Anyway I went ahead and ordered a magenta dress with my custom measurements. The dress arrived in a different shade, which I could live with. I tried it on and it was too loose and too long, they had not adjusted for my height. I wrote to complain and they blamed my measurements. I went to my tailor to get remeasured and he confirmed the measurements I sent were correct and he confirmed the dress was designed for a tall person. I sent multiple pictures to ask for a refund for the custom made fees because it was clearly incorrect. They continue to blame my measurements. They offered me 20 euros which is a joke and does not even come close to my tailoring fees to get it sorted. When I highlighted this, they reverted back to blaming my measurements and ignoring the fact that the photos I sent clearly show errors on their part. I also found a pin left in the dress - I was lucky not to get stabbed. I would avoid ordering from here especially if youd like a dress truly custom made or you might end up wasting £289 like I did!