- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I ordered some personal visiting cards from Zazzle, and they arrived quickly and correctly, and well made. BUT when they arrived they came by UPS delivery and i was required to pay import duty. The cost of the cards, including shipping, was £29.89 and the import duty demanded on delivery was £19.29. On this basis, it was an expensive purchase! Next time, I will take care to buy from a British business...
I AM GLAD TO SAY THAT IMMEDIATELY AFTER WRITING THIS REVIEW ZAZZLE CONTACTED ME AND SAID AN ERROR HAD BEEN COMMITTED BY UPS IN CHARGING IMPORT DUTY, SINCE I HAD BOUGHT FROM A UK WEB ADDRESS. ZAZZLE HAVE NOW REFUNDED THE MONEY AND I APPRECIATE THEIR STRAIGHT
DEALING.
Malachy C.'s review of Zazzle earned 2 Very Helpful votes
Malachy hasn’t received any thanks yous.
Malachy doesn’t have any fans yet.
Malachy isn’t following anybody yet.
Empty.
Hello Malachy,
I am so sorry to hear about the issue that you had with the delivery of your order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Kevin