Abigail is always taking care of her customers! I've heard stories of people that were moved by her jewelry and then devistated when (for example) they lost one of the earrings in a pair. Abigail has a reputation for going way above what's expected and doing things like remaking that one earring and surprising her customer out of the blue at no charge. She has a big heart and takes pride in what she does and the people she serves. I highly recommend her.