I wish there was a way to give 0 stars but rher isn't. I booked a flight with them which later on changed, meaning I couldn't take the flight anymore, and I called up the airlines directly to cancel, who were nice enough to process the cancellation directly. When I called Flyfar - not only did they take a month more to process the refund but also take $30 as cancellation processing, despite the fact that I had called the airlines and done the work of cancellation and all they had to do was refund me my money. The person I spoke to was rude and simply said it's in our policy. There is also often an issue trying to find their customer care number and the number also doesn't easily connect you to a person to speak. No matter how cheap they are in the future, they are not worth the hassle even a little bit. I am never using their services again.