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Après 30 jours d'attente, j'ai reçu des chaussures, rien avoir avec ma commande. J'ai payé 120, reçu une facture de 3 avec chaussures poubelles,
Makil S.'s review of NewChic earned 3 Very Helpful votes
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Dear Makil s.,
Thank you for placing your order on Newchic. We are sorry for the issues you have experienced.
We truly understand how frustrated you are. For the material, you can check in the description on the product page.
If the product you have received does not meet the information on the product page, or the item has any quality problems, please contact our after-sale customer service.
Below is the link to submit your request with reply by email.
There we have specific technical staffs to help solve your problem.
https://www.newchic.com/fr/Contact-Us-hc10.html
Steps：Email our Customer Service → Upload your product picture/video and describe the problem → Customer Service confirms → Choose your solution
Customer Service response time: Within 24 hours
Our customer services will check it carefully and then offer you a reasonable solution.
Thank you.
Best regards,
Newchic team