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Makayla O.


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1 Review by Makayla


I definitely prefer the old site over the new one. They are not helpful. I purchased a paper and got an email that my bank did not except the payment. I asked to cancel my order instead as I went somewhere else. They proceeded to still take my money, assign it to a write than said we are only give you 70% back... disgusting I will not order again.

Alan D. – Paper Help Rep

Hello Makayla!
Thank you for your feedback. I am sorry to hear that you were not satisfied with our services. Unfortunately, a full refund was not possible on the order of yours since our writer had started working on the assignment by the time we received your cancellation request. However, I am glad to tell you that the partial refund has already been issued and the funds are expected to be back to you within the nearest time. Do not hesitate to contact us back in case you have any further questions or concerns.

Alan, Customer Care Manager
Email: support@paperhelp.org

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