I have order 2 sport shoes, and i have payed in advance the full amount. I was lucky one of the payment was with paypal so i get my money back, but the other one i pay with master card and my money is gone. After i complain to the website, they answer me ( we cannot do anything for you) you need to solve your problem with the seller, and guess what, there is no way to know who is the seller or his contact number or what is the company name or what country you are dealing with.