Majella C.

I'm not going going to lie, there's some cute stuff on this website. Too much probably, makes sifting through kinda difficult.

That aside, I'm writing this review because I believe their customer policies to be unfair and misleading. I placed an order whilst they had one of their promotions for 30% off, with the code ending at midnight. Entered that code - absolutely fine. Go to enter the code for free shipping - wouldn't work. At this stage it's about 11:30pm a. K. a. Not enough time to contact customer service, receive a respond and then order.

So i placed the order and paid for shipping, thinking if I could contact them and explain that the free shipping code wouldn't work they would be able to refund me the cost of shipping. Nope! When I wrote to customer service I got no response at all. So I took to their facebook where I was flat out told that they won't refund anything once an order has been placed.

I haven't even received my order yet, but had I known that it would not be possible to get a refund on the postage I simply wouldn't have ordered and waited for another day. It may have only been $5, but its the principle. If my order qualifies for free shipping it should be honoured. And that's why I won't be shopping with boohoo again.

My experience with Nasty Gal was HORRIBLE.
First things first, I'm in Australia. Conversion rates and shipping fees were already steep. That being said, I loved this pair of shorts, so I made an order.
First mistake of Nasty Gal - I didnt get a tracking email. I waited for weeks for my order and to no avail, so I eventually contacted the live chat and after speaking to a customer service person (who, to be fair, was actually quite lovely) found out that my package had been delivered to the WRONG STATE! So i thought, okay, maybe you can resend the item to me... nope! Out of stock in my size (as it was a sale item)... I eventually (three weeks later) got them to give me a refund.
Time passed, and my friend wanted to do an order so she asked me if there was anything I wanted and we could share shipping rates. I checked my shorts and I thought it was my lucky day! They had come back into stock in my size! I asked her to add them to her order and thought that FINALLY I would have these shorts I had been coveting for the last 2 months.
When they arrived I could not be more excited. But boy, was I disappointed.
The colour and quality was nothing like the photos on the website. They were at least two sizes too small. But the worst thing was a GIANT hole in the crotch when the stitching had come undone. I don't even know why NastyGal even sent the item it was obviously not in new condition.
So my friend had to request a returns form, and to organise for a courier to pick them up to return. Luckily I did not have to pay any return shipping fees.
I am currently STILL waiting for a refund on this item though, despite it being at least a month since I sent it back.
This is appalling and I will NEVER EVER shop with nasty gal again.

DO NOT JOIN SPOKEO BY ANY MEANS. Biggest waste of money ever!

Before joining, there is no mention that the extent of their searches are limited to North America! I, being in Australia, had absolutely no use for this service, yet they do not warn you before you sign up that it is very much limited.

Any information searched was either heinously incorrect, or could have been done my self via GOOGLE which is FREE.

Not only that, once I had realised Spokeo was unable to perform any of the tasks it claimed it could do, I contacted them to try and get a refund for my money as I had spent less than half an hour on the site, but to this day have not heard back from them nor do I expect to. But anyway, if my money spent means that other people do not mistakenly waste their money then I guess its somewhat worth it.

Once again, DO NOT WASTE YOUR TIME OR MONEY. Anyone with half a brain could find the information they claim to have within minutes of doing a google search. WHAT A SCAM.