Maiwand S.’s Reviews of EPOS Direct & more

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12/27/18

I don't know where to start. Aziz nurani is a cuns. System crashes all the time and freezing. License should be for one year and I have been told that it won't lock but it does. Technical support only good to install the printers, nothing els. After 3 months they want you to pay for licensing first they give invoice for £370 plus vat and then when it get locked then they want £1000 plus vat. This is for a busy restaurant. Just imagine restaurant is full and system crashed kitchen and bar out of control. We use as backup 3 copy paper. Also the charge me £500 plus vat for the website. I don't agree to have the website from them. Do you self a big fewer stay away from this company.

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simon d. – EPOS Direct Rep Over a year old

Hi Maiwand
Thank you for your feedback, I am sorry to hear of your experience. Our team will get back to you and would welcome the opportunity to discuss these issues with you directly.
I would be grateful if you can mail me at info@eposdirect.co.uk where I'd be happy to call you straight back to discuss.
Kind regards