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I only purchase from this website when I come across something I really want to buy, e.g. book merchandise (I'm a bookworm). I've had about three experiences with different sellers. The first 2 sellers were polite and helpful, and my items arrived as promised. The last seller I dealt with, was quite abrupt (he replied curtly and I felt annoyed with him) and I felt quite uneasy about making a purchase from him so I backed out of the deal as politely as I could.
Given the fact that this is a marketplace, I would say that not all sellers are bad. But there are plenty of scammers around too. You should be extremely careful about who you purchase from.
Tip for consumers:
If you ever purchase from this website, please do research on the seller's credibility (although it's difficult to, because I'm not sure if the bad reviews get posted). Also, I saw a lot of items that were ridiculously overpriced (at least 4-5 times more expensive), so please make sure proper research is made, so you don't get ripped off. If you get scammed, chances are Etsy would be absolutely useless when you ask them for help. Plus, use PayPal.
Maine L.'s review of Etsy earned 5 Very Helpful votes
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