First off we pay for 2-3 days shipping in may 6th and the batteries that we ordered does not get proceed until may 12th. I have been trying to contact them for over a week now and i got no response. I have left messages, sent emails, and got no response. The best part is out of all the times i have called they answered the phone once and never talked. I could hear them in the background talking and and doing whatever it is they were doing! I WOULD NOT RECOMMEND THIS COMPANY AT ALL! They have horrible customer service! I am still waiting for contact back! I want to cancel my order and haven't herd back. STAY AWAY FROM THIS COMPANY!