Mahbubur R.

Tip for consumers:
DONT

Products used:
My particularly important package (my brother’s Car title valued @ $36,000 minimum) has been sent on January 17th, 2021 from location 2413 Flatbush Ave, Brooklyn NY 11234. The FedEx Tracking # is 7827-0072-6887.

I spoke with customer service and international FedEx department at 5:35pm on 1/23/2021 and she stated on the line that have no tracking of the package and someone will call me.

Then we went to the FedEx location at 2413 Flatbush 5:45 pm, they said they are not sure what is going on. So, they put us on the line with number *******747. They said the package is with US Customs and might receive the package on Tuesday.

After 15 min later at 6:11pm FedEx called me and said the package is lost and emailed me the form to fill out and file complaint. Phone call received at 6:11 pm spoke about 26 min. This is the number +1 *******339 “package could be lost or shedder”. She had also mentioned thin mail like checks and one page mailing sometimes get shredded in the conveyor belt if not in the appropriate conveyor belt. I have stated this was a car title, particularly important paperwork, and have paid accordingly.
The customer service rep also mentioned that FedEx employees routinely lie about the status of packages, sometimes knowingly knowing the package is lost and telling customers that they are not lost and are on track to be delivered.
My brother, who works for the US Government, a Patriot, working to keep terrorists at bay and protect American citizens, was not able to get a simple, business as usual package to be delivered by FedEx, a car title that he needed to register with the government of Canada on behalf of the USA.

Tracking # *******26887

I want my full refund, in addition to the fees for getting my brothers new title, and expedited fee, and pain and suffering and wasted time and effort of myself, my brother, my sister and her husband. Our average salaries are $100k each and we demand retribution. I will be reaching out to ALL blogs especially with UPS, USPS, and DHL to express my horrible experience with FedEx.