Budget rental took all my deposits which exceeds 2000 euro for minor damages. We have communicated with carflexi immediately they said they will not refund for unclear reasons. I have sent more than 5 email and called the call center to follow up with no reply. Despite the fact we have bought full insurance against any damages. Never ever deal with this company and don't let the cheap prices fool you as they have a plan on how to cover for the money.