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Maggie Z.

Contributor Level

Total Points
186

1 Review by Maggie

  • FileLate

6/9/10

This website is VERY deceptive. It leads you to believe that you are able to e-file late tax returns as far back as 2003 and once you have paid they send you an email stating that you can not e-file 2003 taxes. So I paid to e-file 2004 taxes and they sent me another email stating that I could not e=file 2004 either.(nothing mentioned in first email.) Called company and spoke to a "Clarke" who later changed his name to "Clarence" when speaking to my Husband. Clarke or Clarence would not let me speak, would constantanly interupt me will jabber that he was obviously reading, and or had said the same speech many times, but it was said in a rude monotone fashion... When I asked him to stop talking nearly 10 times in a row, my husband finally got upset and took the phone from me.(thats when: Clarke: said his name was "Clarence". When we asked to speak to a supervisor, he stated, he was the only one we could speak to, then he changed his mind later and said a Supervisor would be the at 4.pm. He and his webpage are a rip off. Dont use them

Maggie Has Earned 6 Votes

Maggie Z.'s review of FileLate earned 6 Very Helpful votes

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