This review is for Dubizzle services in the UAE
1. To place a feature Ad for AED 104 for 3 days, first one needs to place a basic ad by spending AED 53.
2. Placing basic ad is currently useless because your new ad disappears into the second page. Nobody sees it because old Featured ads as long as 1 month or more are still sitting on the first page that is already expired. By the end of the first day our new ad moves off to the 3rd or 4th page.
3. They supposedly offer a benefit for the new ad, of 3 refreshes every 3 days but the benefit is useless. It refreshes to come back to the 2nd page after the list of expired featured ads. Nobody sees it anyway. And you cannot get to placing a featured ad without this new ad (that's a total rip off).
4. After you place a new ad with an intention to be able to place a featured ad after 2 days of your new paid ad. The featured ad if it is for 3 days, If your new ad refresh coincides with your featured ad being paid for 3 days. After just 1 day of your featured ad being on the first page first row, it disappears and sits in some page 8 not getting any benefit of your new ad refresh and losing 2 days of your featured ad that cost you AED 33 a day. And nobody in dubizzle bothers to rectify it. If you remain silent you have lost it. Unless you bring the sky down to prove to them this happened. After weeks when they manually give us back the 2 days we lost,(which they later apologise and reverse back) we have lost our customers, valuable time and lost any benefit of placing the new ad. Timing is important for our ads. We place featured ads to get through to our target at a planned time.
4. So Dubizzle making it mandatory to place the new expensive paid ad to allow us to put featured ad is a rip off. That too it has a 1 month validity after which the ads get deleted/ cannot be edited.
5. I am quite sure that folks who take the time to read this are the 10% fair people and not the 90% types who make really dodgy enquiries unfortunately. I have encountered messages and bad experiences from convicts, perverts, got racist comments, people trying to rudely question our offer and the dubizzle's chat system is also very unreliable (they have not thought of helping or doing any favours for the advertiser who pays for these ads) they want to show it only benefits the person who responds to the ads. So the chat is not protecting us advertisers at all because people show up speaking as if in a vegetable market. (I have proof of this and am simply not making this up.) I was just lucky I identified such con people on time. There are 100s of numbers I have also blocked on my whatsapp some of these enquirers terrify and are intimidating. There are too many offenders that we can only block them off because we have our jobs to do and have no time to make complaint after complaint.
6. However, despite these problems I still want to advertise and hope there is some empathy for the good from this site who is really having a good online portal model that nobody in UAE is able to beat yet. I am sure everyone still comes back because there is hope for 10% of good value. While this exists dubizzle has a good opportunity to correct all these flaws. (Right now I am only convinced that I have sharpened my skills to be more perceptive and identify any suspicious behavior from ads through dubizzle. For that I am working around the 90% characters who show up as if they simply want to deceive and snatch maximum chunk of AED by cheating or to take our money by hook or by crook.
7. I hope someone who is able to take action about such atrocities, even inside of dubizzle /investigate pockets of business malpractices - which sometimes look like they simply exist to steal money from good people. They are causing so much of bad press for a beautiful country like the UAE that is such a nice place for so many nationalities. Giving hope to millions.