I ordered two dresses a month ago that never even shipped by the latest day that they were supposed to ARRIVE. I emailed multiple times and didn't receive a reply until a week later when they cancelled my order for me. I never got any notification from them that my dresses would be late or anything. The woman who emailed me back gave no explanation to why my dresses didn't come and only told me that she cancelled my order. Horrible company and horrible customer service.