Magen k.

I just bought the new iPhone 7plus red 24days ago. The phone will NOT keep a charge so I called at&t they told me I had to call apple. I called and they wanted to put a hold of $980 on my banking account until they get my phone. This is crazy to me because I just spent that on the phone. They said once they get my phone they would take the hold off but I've already payed that for the phone less then a month ago. I wouldn't keep the phone. Ummm hello it's not working so there for I don't want it. So after I say that he hangs up and so I call back and all they do is transfer me then hang up. I will never ever get anything apple again.