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Magellaan D.

Belgium

Contributor Level

Total Points
164

3 Reviews by Magellaan

  • Alieexpress

5/26/21
Verified purchase

You will get a better service as a new customer than as a diamond member, total disaster after 500 orders with aliexpress, not to be trusted since 2021, things that are sent to me as proof and shortages, wrong address, defects... the money goes for 90% to the seller, as they don't bother to check their evidence, no live support, wait but it is not correct your next order.

  • AliExpress

4/17/21
Verified purchase

I try a 100 times to reach aliexpress with the live chat. About order **************, not satisfied with the dispute result, Aliexpress made wrong decision without my knowledge. Since when does aliexpress decide what the problem is without reading throughly? And thereby misjudged the dispute without my permission? //same order ************** i ask a refund 2 usd for a small part refund of a demange usb cable. I have also return the goods, i don't understand anymore...// wrong gsm case **************, same decision. If you know that sending something to china costs in 95% of the cases more than the value you paid, I don't think this is fair

Tip for consumers:
Do not buy anything for the time being as long as there is no more live support

Products used:
Not from those in dispute

  • Banggood

1/28/19

Good customer service.
A large store range, with electronic stuff, and novelties
For years customer, highly recommended.

Tip for consumers:
If you have question, contact customer service

Products used:
Asus zenphone 3 with defective screen

Service
Value
Shipping
Returns
Quality

Magellaan Has Earned 4 Votes

Magellaan D.'s review of AliExpress earned 4 Very Helpful votes

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