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Magdalena K.

Contributor Level

Total Points
81

1 Review by Magdalena

  • Flighthub

2/9/17

Terrible customer service. My husband had to fly to Europe on a very short notice for his mother's funeral. He almost didn't make it to the plane as Flighthub double booked his reservation and it took airline almost 1hr and1/2 to try to fix it. When I called the customer service and asked to speak to supervisor, I was put on indefinite hold. Very very unprofessional customer service.

Service
Quality
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Sarah C. – Flighthub Rep

Hi Magdalena,

We're so sorry to here this! We'd like to look into this issue if you could please send us your 9-digit booking reference by private message.

Kind wishes,
FlightHub Team

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