None of this is true at all, as any other business, we try to make our customers happy. There of course will only be reviews when customers are upset! Unfortunately customers don't go to write reviews when they are happy. But this is 2 customers out of our 100,000 yearly customers. I promise we are 100% legit. And BTW - we ship from Paris, not China!
For these 2 people writing these reviews, we are so sad to see this and we would LOVE to offer you 100% refund, all you have to do is contact our 24/7 customer service team. Xx