Madison P.

Is this the worst company in America? Possibly. Dishonest, unhelpful, and rude. We have had 4 different people at our home 'trying' to install an aerial line. The first guy said "Oh, I can't do it" and then DIDN'T put in a new work order to send someone else. I had to call Comcast back. The second guy didn't do anything. He lied to us and said "Your city doesn't allow for aerial lines"... Um, we called the city. They do. The third guy actually put in a temporary line so we actually had internet that we were paying for. Then, we get a call from the city saying they have a request TO BURY A LINE. It was supposed to be an aerial line. The fourth guy came today to put in an aerial line. He didn't. The line is still laying across my lawn. And, so I called Comcast Customer Service and guess what?! My "ticket" was marked as "Complete" two minutes after the guy showed up and left. Do your job, Comcast. At this point, I just cancelled. It's not worth it.

This company is a joke. Without their unethical monopoly on the market, they would have no customers. And they know that, so they don't mind treating their customers like crap. I hope fiber runs them out of business. Brian L. Roberts should be ashamed of the way his company is run at a local level. I would be embarrassed by this level of ineptitude and incompetence.

Use ANY service but Comcast.