Again i have an issue with freelancer.com - I have done the project successfully and client released the milestone for the project and very good possitive feedback I have in my freelacner account $1900 but I can't withdraw ----- they telling still client verification is pending and dont know when it will complete!...! Its really amazing and unbelievable,... all the process done via freelancer.com and the dedicted the fee from my account but not releasing my payment? WHY freelancer.com are playing like this? And I tried to support team - they are totally like a copy paste team and the just saying what they have... No solution and they are just siting, please help to bring this case internationally and I need my money casue I did hard work and completed the project successfully.
No one there in freelancer.com support to help?
I had issues:
1) My all cheques are bounced
2) All my plan spoiled
3) I lost my confident
I NEED ANSWER AND MY PAYMENT FOR FUTURE FREELANCERS
1) WHY SHOULD NOT YOU INFORM BEFORE START THE PROJECT about client verification?
2) WHY SHOULD NOT YOU INFORM ABOUT CANCELLATION OF THE TRANSFER?
WAITNG FOR THE REPLY
Hi there Madhu, my name is Marcus and I'm from Freelancer.com. I understand the frustration of not being able to withdraw the funds as the account is due for Verification. Upon checking your account, it shows that we are yet to receive an update from you. Let me help you in completing the verification process. I have sent you an email regarding this. I hope to hear from you. Thank you.