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Avoid OPODO, they ruined our holiday.
Sent me my flight confirmations, downloaded the App that confirmed our booking.
Got to airport and they hadn't actually booked the flight, claimed the card had been declined (no reason why!-probably my bank trying to protect me!) said they sent me an email (NO SIGN OF THIS WHATSOEVER!) and had to purchase last minute flights to the tune of £500 - supervisor that I eventually got through to was aggressive and rehearsed. Didn't listen to the customer, didn't show any understanding for stranding people in a foreign country trying to get home to their children, accepted fault in the situation but said there was nothing he would do.
I urge you to avoid - we won't stop until we get our money back, devastated.
Madeleine H.'s review of Opodo earned 2 Very Helpful votes
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Hi Madeleine,
Can you please update your profile with your booking reference number so we can have an agent contact you privately regarding your concerns.
Best regards,
Christos - Customer care.