Madeleine C.’s Reviews of Rosegal & more

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“ORDERED AN ITEM THAT NEVER CAME WITHOUT ANY NOTIFICATION WHATSOEVER”

10/17/19

I recently ordered an item, and paid priority shipping so I could have it before Halloween. However, a week has gone by and it has not even shipped. Come to find out, it is on back order. No one even bothered to notify me of that. This business is a joke.

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Rosegal

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rosegal r. – Rosegal Rep Over a year old

Dear Madeleine ，
Thank you for your review.
We sincerely apologize for what you have experienced. Stock and availability shown on this site are for your reference only. While we strive to provide the most accurate and timely stock and availability information, information may become out of date and may change between the time you added an item to your cart and the time your order is received.
We will aim at improving it in the near future.
Our team has reviewed your case and send you a message in the ticket.
Could you please kindly reply us? Once again we apologize for the inconvenience and we are looking forward to hearing from you soon.
Best regards，
ROSEGAL Customer Service