I was very anxious ordering a dress online, and even more anxious when i read all these terrible reviews. I got my prom dress from jjshouse, custom sized, in a color that they did not have a picture of the dress with, for about $200 + 20 for the custom sizing. It came in about 2 weeks! I read all these terrible comments and flipped out. Although i can't necessarily say that their reviews are wrong or untruthful and such, i can say that on their website they have a live chat where you can talk to someone and ask them anything. I tested it out and they respond right away on and are VERY helpful. So communication is not a problem. The dress is beautiful, perfectly made, and a beautiful color. It also looks just like the picture! I would 100% order from them again. I am so pleased. I would reccomend doing custom sizing, just since it's online. I made my bust a little smaller than what it really is so it wouldn't fall down. The only issue i have is that it is too long, but that is my own fault bc not only did i not measure my height very well, but i also didn't realize that they add an extra. 5 of an inch for heels. I would do a little shorter than what your "hallow to floor" measurement really is if you are getting a prom/long dress. All in all, i am very VERY impressed. If you already ordered your dress, do not stress over the terrible comments. And if you are considering ordering, do it! It was a great price and i am so pleased with the outcome! Also, i was not asked to review this item (as i saw people were asked in youtube videos) or anything like that. I am just a normal teenage customer who's happy with the outcome of buying a dress from jjshouse!