Maddie W.’s Reviews of DressLily & more

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2/22/17

Dress Lily is a scam! I ordered my dresses two weeks ago and spent a lot of money and they don't even have the decency to email me back! I will not be ordering from Dress Lily again and I want my refund! If they don't get back to me I'll have to file a complaint with PayPal!

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CustomerService R. – DressLily Rep Over a year old

Dear Maddie,

Thank you for your feedback.

Please note that we are a proper registered company that has been run many years. We Dresslily are certified "secured " by renowned E-commerce service providers such as Norton, Paypal Trustwave. You may check our certificates on the main page http://www.dresslily.com/

Please note that all our items have varying processing times that are clearly marked on the product page. The time it takes to process an item depends on it's warehouse and stock availability.

We did reply to you in the ticket T17021***444 on Feb 16th.
We have also sent a new message to you via ticket.
Please kindly log in your account and check them in "My tickets".

We are awaiting your reply there.

Best regards,

Dresslily Customer Support Team