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Maddie M.

Contributor Level

Total Points
89

1 Review by Maddie

  • iYogi

8/23/17

If I could give this company a negative review I would. I never write reviews for anything but for this company I feel compelled to express how awful they are to warn others to stay far far away.

Two years ago like most people I found Iyogi by accident. I was looking for apple support and thought it was legitimately apple. I quickly realized it wasn't. I canceled the transaction before my money could be taken out of my account. I thought that was the end of it.

For two years I heard nothing from them it was wonderful. However recently they have started incessantly calling me telling me I should update their software. I told them I thought I canceled their services years ago and I do not want them calling me anymore. I told them to put me on their "do not call list". They did not listen they continue to call me repeating how I need to update their software. I mostly ignore their calls.

The other day I accidentally picked up their call and they proceeded to tell me that in order to cancel their services they have to remotely access their software in my computer and delete it. (A year ago I had my whole hard drive wiped for other reasons so I highly doubted their software was still on my computer.) After they delete their software they will not bother me anymore. I am desperate for them to leave me alone so I warily grant them access to my computer. (Stupid mistake. I shouldn't have done that). I watch them like a hawk. A couple minutes into the remote access I stop it because I am getting nervous and I see they are trying to download something onto my computer. When they call me back they tell me they noticed I had some viruses and hacker activity on my computer and they need to continue their work to fix it. They proceed to tell me that that they will show me the hacker activity on my computer. They direct me to a website called geektyper.com This is a hacker simulator website. (it is made to look like a hacker website but it is NOT real it is a game). They told me this is where they were hacking into my computer accessing illegal material. If I do not let them access to my computer to take off this "hacker" then I could be in serious legal trouble and the FBI would be knocking at my door. They proceeded to tell me that because of this they could not take their "software" off my computer and would continue to call me. They offered to connect me to someone who would help take care of the problem and then once it was taken care of they would take off their software. At this point I was calling bull$#*!. I told them I would take care of the "hacker" myself by getting into contact with the genius bar or just some other computer company I trusted. This did not please them. They began to get hostile and started ranting to me about how they were reporting me to the FBI. At this point I had enough and hung up. Twenty minutes later I got another phone call from the same number who said they were from the FBI or some legal person. It was the same man I talked to earlier because I recognized his voice. Again I told them to stop calling and hung up. Five minutes later another call from the same number this time I ignored the call.

After hanging up I spent hours worrying over the fact they had access to my computer. DO NOT let them access to your computer. I ran a malware scan on my computer and it came up clean. There is nothing wrong with my computer. These people are scam artists and I know if I continued to listen to them they would have tried to make me pay for something I did not need. They use scare tactics to get people to pay for things. DO NOT waste your time with them. I wish there was a way to delete my number from their records.

Maddie Has Earned 9 Votes

Maddie M.'s review of iYogi earned 9 Very Helpful votes

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